Today, as many as five generations of employees must find a way to work together, with some pronounced differences among them. Managers and teammates striving to work towards common goals often struggle to get things done. One key solution involves developing a deeper understanding of the other people with whom they work, why they do what they do, what they care about, and what motivates them at work and in life. Common patterns or themes often emerge when looking at a specific age demographic, due to shared events during their formative years. These themes have a big impact on the way a specific generation of employees approaches work.
Participants who successfully complete this course will be able to:
- Define the five generations represented in the American workforce
- Define key differences and similarities across generations
- Communicate across generations
- Demonstrate respect across generations
- Use generational differences to effectively develop and retain workers across generations