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National Retail Certification in Customer Service & Sales

ID : 13993   
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This course is designed to capture the core customer service duties for a broad range of entry-level through first-line supervisory positions across sales and service industries.  This certification is industry-driven, endorsed credential that help employers distinguish and recognize qualified customer service professionals, and define career advancement opportunities.

Class Details

11 Sessions
Weekly - Tue, Thu


Makeda Billingsley 

CEUs : 3.5



Please read:  This class is part of the New Economy Workforce Credential Grant Program (WCG). You will be required to agree to the following terms and conditions as specified on this site: WCG Release Form. WCG Release Form."/>



Registration Closes On
Monday, November 4, 2019 @ 12:00 AM

Schedule Information

Date(s) Class Days Times Location Instructor(s)
11/5/2019 - 12/10/2019 Weekly - Tue, Thu 9:00 AM - 12:30 PM Richmond, JSRCC - DTC  Map, Room: 405 Makeda Billingsley