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ITIL® Service Strategy Training and Certification

ID : 9666   
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This three-day ITIL® Service Strategy training class will immerse the participant in the purpose, principles, processes, activities, functions, technology, and implementation considerations associated with this phase of the service lifecycle.  The main focus areas of this course will include:  Strategy Management for IT services, Service Portfolio Management, Financial Management for IT services, and Demand Management.  This course utilizes lecture, exercises, and scenario- based exam questions to increase your understanding of the core disciplines of ITIL® best practices and position you to successfully complete the associated exam, which is offered on the last day of the course.
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Class Details

4 Sessions
Weekly - Tue, Wed, Thu, Fri

Location
CCWA - Midlothian Center

Instructor
Dave Klein 

CEUs : 2.4

Tuition: 

$2,395.00


Registration Closes On
Monday, February 19, 2018 @ 12:00 AM

Schedule Information

Date(s) Class Days Times Location Instructor(s)
2/20/2018 - 2/23/2018 Weekly - Tue, Wed, Thu, Fri 8:00 AM - 5:00 PM Midlothian, CCWA - Midlothian Center  Map, Room: E202 Dave Klein