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Confidence with Difficult Customers - Block 8

ID : 11548   
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Identify ways to prevent and diffuse potential problems with difficult customers through communication and advanced planning. Learn to respond better in a variety of difficult customer situations.

Class Details

1 Sessions

CCWA - Workforce Development and Conference Center

Lorie Gambill 

CEUs : 0.3



Registration Closes On
Wednesday, April 10, 2019 @ 12:00 AM

Schedule Information

Date(s) Class Days Times Location Instructor(s)
4/11/2019 Thu 1:00 PM - 4:00 PM Richmond, CCWA - Workforce Development and Conference Center  Map, Room: 124 Lorie Gambill